Privacy Policy

PawJoy ("we", "us") respects your privacy. This policy explains what information we collect and how we use it.

What We Collect

Order information: name, shipping address, email, phone number and payment details (processed securely by our payment providers — we never store your card number).
Device information: browser type, IP address, pages viewed — collected via cookies to improve the store experience.

How We Use It

To fulfill and ship your orders and send order updates
To respond to support requests
To improve our store and, with your consent, send occasional marketing emails (you can unsubscribe anytime)

Sharing

We share order data only with the services needed to run this store: our e-commerce platform (Shopify), payment processors and fulfillment/shipping partners. We never sell your personal data.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing support@pawjoy.pet. EU/EEA and California residents have additional rights under GDPR/CCPA, which we honor.